Subscriber Management
Onboarding, care, retention and replacement for every subscriber, so your gardens stay full.
What you get.
Built around your gardens and your reporting.
Onboarding
Agreements, disclosures and setup for every subscriber.
Real support
A trained team that answers and resolves.
Retention
Cancellations prevented before revenue is lost.
Replacement
Departing subscribers replaced, so capacity stays full.
How it works.
Four steps to results.
- 01
Review
We learn your gardens and subscribers.
- 02
Set up
Records and agreements in one system.
- 03
Serve
We handle every question and change.
- 04
Keep it full
Replacements made, results reported.
Common questions.
Tap a question for the details. Anything else, email us at
[email protected].
What happens when a subscriber leaves?
We manage the replacement. Subscribers who move, cancel or become ineligible are replaced so your allocated capacity stays subscribed.
Who do subscribers talk to?
Our customer operations team. Calls are answered and routed by trained staff, and issues are tracked until they’re resolved.
Can you take over an existing garden?
Yes. We review your subscriber records, agreements and billing, then move the garden into our systems with a clear implementation plan.
How do you report to us?
Regularly, with subscriber counts, subscribed and available capacity, subscriber changes and billing activity.
Let’s talk about your portfolio.
Book a call. We’ll show you where we’d start.